Our Process

The first stage in our process is promptly responding to your enquiry.

 

Following an initial telephone conversation we will generally ask that you meet with us to complete claim documentation to be submitted to the relevant insurer. We will also assist with your rehabilitation at this time e.g. physiotherapy, chiropractic treatment etc.

 

To support your claim we will arrange for medical reports to be obtained in relation to your condition. Based on these reports and your situation we will advise you of your likely entitlements and then pursue settlement of your claim for the best possible figure subject to your instructions.

 

Finally you will receive a cheque after the matter settles for an amount discussed before settlement occurs.

Infographic of our personal injury claims process

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